Chief Operating Officer
Southern Cross Healthcare

An experienced executive leader, Mark has expertise in developing innovative strategies within complex environments and leading business transformations. Mark joined Southern Cross Healthcare from PwC, where he led the company’s engagement with national telehealth service Whakarongorau Aotearoa, which played a crucial role in New Zealand’s Covid response.

Prior to that, Mark held operational and strategic roles during his ten years at NZ Post, leading the organisation’s transformation in supporting business growth and demand for digital customer experience.

In his role as COO, Mark leads our nationwide network of hospitals.

Mark completed a Bachelor of Science and PhD in Management Science/Operations Research at the University of Canterbury.